JuanConcept.

JUAN NAVARRO / AUSTIN, TEXAS

A little unconventional. A lot of experience.

Big-picture thinker.
Hands-on builder.

I’ve led global IT, run a restaurant, built payment systems and put AI to work. Different worlds. One instinct: make things work better.

Global leadershipBusiness ownershipPractical AI
THINK IT THROUGH.
Pixel portrait of Juan Navarro, wearing glasses and a navy shirt
Real experience.
A fresh perspective.
THEN MAKE IT HAPPEN.
OPERATIONS × TECHNOLOGY × PEOPLESCROLL TO CONNECT THE DOTS
£1MTelecom savings at ARM
$100K+Digital parking revenue
$1M+Annual restaurant revenue
4 countriesGlobal telecom operations
GLOBAL IT/BUSINESS OWNERSHIP/WORKFLOW AUTOMATION/APPLIED AI
01 / THE RANGE

Different worlds.
Connected thinking.

My career crosses industries because useful ideas do, too. Pick a perspective to see what I bring to the table.

BIG SYSTEMS. REAL RESPONSIBILITY.

See the whole system.
Keep the details moving.

At ARM, I led global telecom operations across the US, UK, India and China, managed a £10M budget and delivered £1M in vendor savings. Earlier roles spanned regional operations, infrastructure programs and enterprise applications.

£1Min operational savings through vendor negotiations

What that means for your team: someone who can connect strategy, delivery and day-to-day reliability.

02 / THE WORK

Less talk.
More working solutions.

Explore the work by discipline. Each story connects a real business challenge with the approach and outcome.

4 stories

GLOBAL↔LOCAL
US / UK / INDIA / CHINA
£1M savedGlobal vendor negotiations

ENTERPRISE / ARM

Make four countries
work as one.

Global telecom operations, better vendor agreements and a common approach to infrastructure.

The story behind it

The challenge

Manage telecom services across multiple countries while controlling costs and keeping operations reliable.

The approach

Standardize infrastructure and vendor management, and negotiate agreements across the global operation.

The result

£1M in operational savings against a £10M services budget.

A SIMPLER PAYMENT FLOW
SCANPAYPARK
MOBILE-FIRST / BUILT FOR THE REAL WORLD
$100K+ revenueLean digital parking operations

PRODUCT / CITYBIT PARK & PAY

Turn parking into
a simpler transaction.

A QR-code payment platform paired with reporting, customer support and enforcement workflows.

The story behind it

The challenge

Make private-property parking payments easy to use and efficient to operate.

The approach

Build a mobile-first payment experience, then connect cloud tools and AI workflows to transaction tracking and enforcement coordination.

The result

$100K+ in revenue with a lean 12.9% cost structure.

CONNECT THE WORK
ESTIMATESCHEDULETRACK
GPT + APPSHEET / HUMAN JUDGMENT INCLUDED
Less manual workMore operational visibility

AUTOMATION / GLASS REHAB

Less chasing.
More visibility.

AI-assisted tools for vendor pricing, estimating, job costing, scheduling and order tracking.

The story behind it

The challenge

Keep pricing, materials, schedules and job information aligned across service projects.

The approach

Use GPT and AppSheet to connect operational workflows, vendor price lists and business management tools.

The result

Reduced manual administrative tasks and improved operational visibility.

AN OWNER’S VIEW OF OPERATIONS
PEOPLE.
PROCESS.
EVERY DAY.
EAST AUSTIN PIZZA KITCHEN
$1M annually15 employees · 4.4-star rating

ENTREPRENEURSHIP / HOSPITALITY

Build the business.
Keep it running.

From the first idea to daily execution: staffing, suppliers, finance, marketing and customer experience.

The story behind it

The challenge

Build and operate a high-volume restaurant while balancing people, costs and customer expectations.

The approach

Lead a 15-person team and introduce systems for inventory, scheduling, training and quality control, while owning the full business operation.

The result

$1M+ in annual revenue and consistent 4.4-star ratings.

03 / THE MINDSET

I know what happens
when the system
meets the real world.

Running a restaurant teaches you things a dashboard can’t. Leading technical teams teaches you things a spreadsheet won’t. I bring both perspectives.

01

Start with the people.

Understand who does the work, where it gets stuck and what they actually need.

02

Simplify the process.

Make responsibilities, handoffs and useful information clear before adding another tool.

03

Use technology with purpose.

Automate what makes sense. Keep human judgment where it matters.

$1M+ annual restaurant revenue15 employees led25+ years connecting people & technology
04 / WHAT’S NEXT

Got a complex challenge?
I’m interested.

I’m looking for my next role at the intersection of operations, technology and AI transformation. Bring me a team to lead, a process to improve or a system to connect. Let’s see what we can make happen.

Start a conversation